The owner of a Seattle bikini espresso shop, Emma Lee, is standing by her actions after smashing a customer’s windshield with a hammer in self-defense. The incident, which occurred at Taste of Heaven Espresso, was captured on camera and has since gone viral on social media.
According to Lee, the altercation stemmed from a 15-minute argument over the price of a 32-ounce coffee and a 24-ounce water, which the customer found to be too expensive at $22. The customer can be seen on surveillance video throwing water and coffee at Lee before getting back into his car.
Lee, feeling threatened by the customer’s behavior, took matters into her own hands and struck his windshield with a hammer as he drove off. She stated that the customer had been disrespectful in the past and she wanted him to be held accountable for his actions.
Despite the customer’s outrage over the drink prices, Lee emphasized that it was not appropriate for him to assault her, leading her to defend herself. She called the police and filed charges for misdemeanor assault against the customer, who has since been banned from returning to the espresso stand.
The incident has sparked a debate over self-defense and the appropriate response to aggressive behavior from customers. Lee’s actions have divided public opinion, with some supporting her right to defend herself and others questioning the use of force in the situation.
In light of this incident, it serves as a reminder of the importance of maintaining respect and civility in all interactions, especially in customer service settings. Businesses must establish clear boundaries and protocols for handling confrontational situations to ensure the safety and well-being of their employees.
Overall, the incident at Taste of Heaven Espresso highlights the complexities of customer interactions and the challenging decisions that business owners may face when dealing with difficult individuals. It is essential for all parties involved to exercise restraint and seek peaceful resolutions to conflicts, rather than resorting to violence.
