A restaurant in Braunau am Inn charges a surcharge on Sundays and public holidays. Food and drinks cost ten percent more on these days. Not all guests understand this.
In Braunau am Inn, Austria, a restaurant charges a ten percent surcharge on food and drinks on Sundays and public holidays. This caused displeasure among one guest at Pentecost, as “ Heute.at ” reports.
The 61-year-old discovered the surcharge on the restaurant’s menu by chance and was surprised because he had never seen anything like it before. He finds the price increase “excessive” and asks, according to “Heute.at”: “Does it really have to be that way?”
On the restaurant’s website, the “Wiener Schnitzel made from milk-fed veal with parsley potatoes and cranberries” is offered for 19 euros. With the surcharge, the Austrian classic comes to just under 21 euros.
When asked by ” Heute.at “, the restaurant manager explained that this surcharge has been in place for three years. Nobody has a problem with it. “Our guests even support it!”, ” Heute.at ” quotes the restaurant owner as saying.
The managing director justified the award by saying that the aim was to show appreciation to the staff for the work they do and that it would allow the company to remain open seven days a week.
The restaurant’s website states: “Unfortunately, some economic measures are necessary to finally put a stop to the excessive greed of the energy suppliers and to be able to devote ourselves fully to day-to-day operations without having to constantly think about how to make the next advance payment for electricity and gas. Our representative body, the WKO (Austrian Chamber of Commerce), was not able to do much for us small business owners.”
On the online review site “Tripadvisor” the restaurant is rated 4.5 out of 5 stars. Guests rate it as “highly recommended” and “fairly priced”. There is no sign of anger about the Sunday surcharge, but many of the reviews are from years ago.
A Bavarian ice cream parlor also made headlines recently. On Sundays and public holidays, there is a price surcharge. Customers showed little understanding for this and so there were “many negative reviews”.
But it’s not just the Sunday and public holiday surcharges that are causing annoyance among guests. Since the VAT increase in the catering industry at the beginning of the year, one in two people has been eating out less often. This is the result of a study.
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