A tragic incident at a Mexican resort has led to a Texas woman filing a wrongful-death lawsuit against two travel companies. Lizzette Zambrano, from El Paso County, Texas, is seeking more than $1 million in damages after her husband, Jorge Guillen, was electrocuted in a resort hot tub. The lawsuit names vacation rental companies Casago LLC, Casago International LLC, and High Desert Travel Inc., which operated Sonoran Sea Resort where the couple was staying.
Zambrano has accused the companies of negligence and is demanding accountability for her husband’s untimely death. She expressed her desire for someone to take responsibility for the tragic incident that claimed her husband’s life. The lawsuit describes the harrowing moments when Guillen entered the hot tub and was immediately exposed to an electric current in the water, causing him to collapse and be submerged. Zambrano attempted to rescue him but also received an electric shock in the process. It took ten minutes before resort staff intervened to rescue Guillen.
The lawsuit highlights the lack of action taken by the resort staff in engaging emergency protocols or attempting to save the couple. Guillen’s untimely death has left a void in the lives of his loved ones, with a GoFundMe page describing him as having a “heart of gold” and being a pillar of support for family and friends.
In response to the allegations, Casago denied any responsibility, stating that the homeowners’ association of the Sonoran Sea Resort is responsible for all common areas’ maintenance. The vacation rental company emphasized that they are not involved in the management or upkeep of the resort facilities.
The tragic incident has raised concerns about safety protocols at vacation resorts and the importance of ensuring the well-being of guests. The legal battle ensuing from this case sheds light on the need for accountability and responsibility in the hospitality industry to prevent similar incidents from occurring in the future.
As investigations continue and legal proceedings unfold, the family and friends of Jorge Guillen mourn his loss and seek justice for the heartbreaking tragedy that befell him. The case serves as a reminder of the fragility of life and the importance of ensuring safety measures are in place to protect individuals in leisure environments.