Tag: Communication breakdown

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911 Outage Highlights Perils of Emergency System: Why It Failed

The recent failure of the Massachusetts 911 system serves as a stark reminder of the potential risks associated with an emergency network that requires...
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Navigating Personal Conflicts and Violence in Long-Term Care: A Guide

In an assisted living facility in New York State, tensions ran high as residents waited for lunchtime. One frustrated woman even resorted to pushing...

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