Tag: Communication breakdown
911 Outage Highlights Perils of Emergency System: Why It Failed
The recent failure of the Massachusetts 911 system serves as a stark reminder of the potential risks associated with an emergency network that requires upgrades. The outage, which lasted for nearly two hours, left...
Navigating Personal Conflicts and Violence in Long-Term Care: A Guide
In an assisted living facility in New York State, tensions ran high as residents waited for lunchtime. One frustrated woman even resorted to pushing her walker into another resident who was not moving fast...