Software update limited performance
A Norwegian court has ordered Tesla to cover 30 Model S owners 16,000 each for diminishing the power of the car’s batteries and rate at which they may be charged using a software upgrade.
Tesla did not respond to a class action suit brought against it from the group, based on news socket Nettavisen, also has been found guilty in absentia.
Approximately 10,000 of the automobiles were sold in Norway, which could place Tesla on the hook for $160 million in payouts if other owners seek similar restitution.
Tesla delivered a software update in 2019 that cut the capacity and charging rate of this 2013-2015 Model S with 85 kWh battery pack in an effort to extend their longevity, Tesla said. The result was a loss of range of around 11 percent.
Similar vehicles were changed around the world and several lawsuits were filed and stay pending, including in the U.S., according to Electrek.
Adhering to the negative reaction to the upgrade, Tesla took additional measures to mitigate the issue with varying degrees of success.